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| Members unable to access forums | Rate Topic |
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| Posted: Wed Jan 27th, 2010 12:32 pm |
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1st Post |
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Mag License Holder 
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I have heard from two members of our forums who say that when trying to access the forums they get a list of files instead of the forum. One I know is using IE but not heard back from the other one. The one using IE has discovered if she clicks on Last Modified and then forums (see screen shots) she is then able to get in to the forums. Any help on this would be appreciated. This member can access the forums using FF. Attachment: screen1.jpg (Downloaded 22 times) Last edited on Wed Jan 27th, 2010 12:33 pm by Mag |
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| Posted: Wed Jan 27th, 2010 12:32 pm |
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2nd Post |
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Mag License Holder
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This is the other screen shot Attachment: screen2.jpg (Downloaded 22 times) Last edited on Wed Jan 27th, 2010 12:33 pm by Mag |
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| Posted: Wed Jan 27th, 2010 01:00 pm |
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3rd Post |
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martin_wynne Licence Holder 
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Hi Mag, Those members are using (or have bookmarked) the wrong address for your site. They are using: http://www.pluspsp.com They should be using: http://www.pluspsp.com/forums/ Try clicking those and see for yourself.  To prevent this, you need to upload a Welcome page into the public_html folder called index.htm , which includes a link to your forum. regards, Martin.
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| Posted: Wed Jan 27th, 2010 02:26 pm |
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4th Post |
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Mag License Holder
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If I use FF, I can get in on both links, but you are correct about IE. Why should this be the case? Update Aha I did as you suggested and it works fine now. Thanks Martin. I am still puzzled why it worked in FF though and not IE. Last edited on Wed Jan 27th, 2010 02:41 pm by Mag |
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| Posted: Wed Jan 27th, 2010 02:54 pm |
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5th Post |
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martin_wynne Licence Holder
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Mag wrote: If I use FF, I can get in on both links, but you are correct about IE. Why should this be the case? Hi Mag, It didn't work for me in FF. I see you have now provided a index.html file. Perhaps that page existed previously, and Jim's recent virus sweep inadvertently removed it? The browser may have substituted an older cached version. Or perhaps you were using the full forum address without knowing it, from a bookmark or a link? regards, Martin.
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| Posted: Wed Jan 27th, 2010 03:00 pm |
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6th Post |
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Mag License Holder
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No I typed in the URL in IE an and FF as I have the forums one bookmarked. One of life's little mysteries I guess, but all is well now and both can get in using either URL. Thanks again
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| Posted: Thu Jan 28th, 2010 08:29 am |
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7th Post |
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wingnutter Forever Learning 
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Good catch Martin.
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