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 Posted: Fri Aug 19th, 2011 02:12 am
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martin_wynne
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Simon wrote: I used Simon on here as that was the first thing to come into my mind as I didn't want to use Bengie.
Actually your full name and address is visible on the Nominet Whois.

If you are not using the domain for commercial gain there is an option on Nominet to have your address hidden. Contact the ISP which you used to register it.

This whole topic is about your order and there has been lots of banter with Di. I don't think you can really complain about lack of feedback. You wouldn't get any of that with any other hosting provider. Jim has hundreds of customers and may have had a busy evening on hosting support.

regards,

Martin.

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 Posted: Fri Aug 19th, 2011 02:13 am
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Marty
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Well its up and running now. Prolly time to just put this to bed....

Enjoy your board and stop by if you need help! :-)

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 Posted: Fri Aug 19th, 2011 08:18 am
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Simon
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There is a big difference between banter and feedback.

When the site was brought up, just the one word 'done' would have surficed.

I still haven't been officially notified that my site is up or even that I have an account with UltraBB.

Ah well, such is life.

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 Posted: Fri Aug 19th, 2011 09:01 am
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martin_wynne
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Simon wrote: I still haven't been officially notified that my site is up or even that I have an account with UltraBB.
Hi Simon,

If you have a hosting account you should have received an email with all the account details, cPanel login, email setup, Client Area support login, etc.

As far as I can remember it is sent out automatically by the Data 1 ordering system. Have you checked your spam filters?

Are you sure you provided a valid email address? My experience is that many folks have an email address login on PayPal which is out of date and no longer valid.

Jim and Di provide an excellent service. I'm sure there will be a good reason, and they will sort things out for you when the day starts in Ohio.

regards,

Martin.

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 Posted: Fri Aug 19th, 2011 10:15 am
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Di
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Simon wrote: There is a big difference between banter and feedback.

When the site was brought up, just the one word 'done' would have surficed.

I still haven't been officially notified that my site is up or even that I have an account with UltraBB.

Ah well, such is life.

Simon,

According to our records, an email was sent out to you on Aug. 17 with complete details for your account, including a log in for the client area. It was sent to the email associated with your PayPal account. I can re-send the email if you have not received the previous one.

Di

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 Posted: Wed Aug 24th, 2011 04:34 pm
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Jim
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Has this all been settled now?

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 Posted: Wed Aug 24th, 2011 06:33 pm
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Simon
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Hello Jim, I was beginning to think you didn't really exist.

Yes all is well and we are up and running and trying to find our way around.

Thanks for responding and thanks to your lovely wife for keeping me entertained.

http://pcht.co.uk

Last edited on Wed Aug 24th, 2011 06:33 pm by Simon

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 Posted: Mon Aug 29th, 2011 08:10 pm
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Simon
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Di

According to our records, an email was sent out to you on Aug. 17 with complete details for your account, including a log in for the client area. It was sent to the email associated with your PayPal account. I can re-send the email if you have not received the previous one.

Di


I can't find that email Di, could you send it to me again please.

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 Posted: Mon Aug 29th, 2011 08:59 pm
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Jim
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Send her a PM with your e-mail address, perhaps there was a mis spelling or something.

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 Posted: Tue Aug 30th, 2011 05:12 am
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Simon
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Tks.

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