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Network outage today  Rate Topic 
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 Posted: Sat Nov 26th, 2011 05:54 pm
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Jim
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Hi, there was a network outage today that affected all clients from 12:20 to about 1:45.

We are working on a way to implement a backup network as a failsafe.

We apologize for the downtime, our recent growth has brought to light a lot of things we need to move forward. I want to thank all the clients that have stuck with us during our "growing pains"

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 Posted: Sat Nov 26th, 2011 06:00 pm
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tanygaer
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Cera could do with a bit more monitoring of their service, I noticed they where not down and they where only reporting a problem with Joomla, which through decency I can make no comment about.

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 Posted: Sat Nov 26th, 2011 06:15 pm
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§issie
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Wouldnt go anywhere else EVEN if I was paid to do so...

Y'all are FANTASTIC......... Glitches happen..

BUT... They do not happen much around here...
SO carry on do what you have to and I will just send out a mass email to let my members know so they dont panic  

Now is also a good time to thank y'all for all you do for us at TheBrighterSide.org  !.!

   



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 Posted: Sat Nov 26th, 2011 06:36 pm
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wingnutter
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These things can happen. A couple of hours downtime once in a blue moon is very little to worry about.

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 Posted: Sat Nov 26th, 2011 06:37 pm
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Jim
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tanygaer wrote: Cera could do with a bit more monitoring of their service, I noticed they where not down and they where only reporting a problem with Joomla, which through decency I can make no comment about.
I actually discussed that with them and we will be having a meeting next week on adding some sensors. Turns out it wasn't my switch, but the Cera owned UPS it was attached to.

It all boils down to growing pains, who would have thought I would have 14 servers in by now. Seems like every bit of money I make off the place has to go right back in to it, eventually I should have backups for the backups of the backup systems. Then I will feel safe. Cera has been very supportive but I don't think they saw it coming that we would grow like we have.

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 Posted: Sat Nov 26th, 2011 06:50 pm
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Mag
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No problem about the down time but I am still finding the site slow

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 Posted: Sat Nov 26th, 2011 07:08 pm
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Jim
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Yes server 7 is a little pokey right now, looking at it.

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 Posted: Sat Nov 26th, 2011 07:23 pm
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Mag
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That is the one we are on. Thanks Jim

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 Posted: Sat Nov 26th, 2011 07:26 pm
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martin_wynne
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Jim wrote:Cera has been very supportive but I don't think they saw it coming that we would grow like we have.
It may have surprised them but I don't think it comes as a surprise to any of us. :)

Martin.

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