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Time Warner Cable's Security and Abuse Virus Info  Rate Topic 
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 Posted: Wed Jan 6th, 2010 12:58 am
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TVDinner
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Yesterday and this morning my home computers got hit real bad and Time Warner (my internet provider) shut down my internet connection until we fixed the problem. We THINK we got everything back up and running using the software shown on the following page.

I spoke directly to the Time Warner Cable Internet Security Division rep. He said MILLIONS of people are getting hit with this. As we all know - EVERYONE should be VERY careful right now as there is a VERY nasty Trojan hitting the entire internet. They told me that they have never seen it this bad. Never is the exact word they used.

I had no idea I had anything and thought I was clean. No one does and that is what makes the current virus crushing the net so bad. It uses your computer to send out millions of spam emails like Viagra and other things like that. And you never know it.
Time Warner caught it because one of my computers sent out MASSIVE amounts of spam on 3 different occasions and they shut my account down hard and fast. I am still scanning all 3 machines right now.

See this link - http://www.twccarolinas-security.com/

I followed all of the steps and installed many of the different programs to finally try to clean our 3 computers at my house. We are still running programs as I type this tonight.

Incredible and enormous pain in the butt.

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 Posted: Wed Jan 6th, 2010 01:28 am
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Di
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thanks for sharing that information, James.

I will point Jim to this thread when he gets home. He is currently running some errands for his dad at the moment.

please let us know if your scans find anything

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 Posted: Wed Jan 6th, 2010 04:01 am
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Jim
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Yes in all my years this is the worse epidemic I have ever witnessed. You used to have to click on something but not any more... simply visiting a site can give it to you.

It's a combo of viruses working together like a team. I truly believe there is some huge entity attempting to bring down the internet.

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 Posted: Wed Jan 6th, 2010 04:14 am
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TVDinner
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Jim - can you please check my sites for infection again if possible....

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 Posted: Wed Jan 6th, 2010 04:22 am
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Jim
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Sure thing.

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 Posted: Wed Jan 6th, 2010 04:24 am
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Jim
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Freeks is clean, you will have to PM me with the new FTP info for the other. You better go change it now if you haven't.... then tell me.

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 Posted: Wed Jan 6th, 2010 04:26 am
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TVDinner
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pm sent

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 Posted: Thu Jan 7th, 2010 05:46 am
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TVDinner
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Jim - thought you would like to see these links that the national Time Warner Cable guys had me use/try. these find rootkits and remove them, which is a big problem that even the good programs have (avast malywarebytes, a-squared, etc)

http://files.avast.com/files/beta/aswar.exe
 
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html

also they had me run everything in safe mode and then again in normal mode....and then again in safe mode....and then again in normal mode and so on and so on....

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 Posted: Thu Jan 7th, 2010 06:07 am
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Jim
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Cool thanks for those. Run everything you can.

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 Posted: Thu Jan 7th, 2010 03:08 pm
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§issie
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dont feel bad ... we got hit too

we are with BrightHouse which is owned by Time Warner

we got the warning come across my computer about the 'Spam' problem

Paul went to work on my computer ...

It was some 'Root Kit' that was causing the problem..

Avast would catch it at start up ...

after Paul working on my computer for hours and all im clean now !!!



Jim with this happening is there anything we need to do for TBS???


BTW ... this went on over New Years Eve and Day

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 Posted: Thu Jan 7th, 2010 03:12 pm
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TVDinner
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here is the problem Sissie - the root kit comes back.

once you reboot run a-squared or malewarebytes again and it is back. I am still trying to completely remove it.

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 Posted: Thu Jan 7th, 2010 03:22 pm
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§issie
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TVDinner wrote: here is the problem Sissie - the root kit comes back.

once you reboot run a-squared or malewarebytes again and it is back. I am still trying to completely remove it.

Thankz

Ill let Paul know

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 Posted: Thu Jan 7th, 2010 03:25 pm
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bigmac
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Yup i got hit too on my old laptop,forced me to go out and buy a new one which i was going to do anyway.

I got Trojan messages popping up everywhere and the only connections to the web i could access were live update which was asking me to pay for anti virus to remove it,i never took up the offer.

After leaving it for a few minutes it the redirected to adult porn .org website.I then pulled the plug and sulked.

How can we tell if our sites get infected,i`ve got Avast on my new laptop and i`m only visiting limited websites as i dont want to get screwed over again.

ps i purchased a hp in the end.

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 Posted: Thu Jan 7th, 2010 03:27 pm
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TVDinner
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you could have reformatted your old laptop completely and been completely clear of everything....

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 Posted: Thu Jan 7th, 2010 03:31 pm
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bigmac
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I was going to get a new one anyway,i will get the old one fixed and keep it as a back up.

Scary stuff this virus stuff.

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 Posted: Thu Jan 7th, 2010 05:39 pm
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Jim
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TVDinner wrote: you could have reformatted your old laptop completely and been completely clear of everything....
Not necessarily. Some of these rootkits bury themselves so deep in the boot sector that re formatting doesn't help. You can run killdisk and then reformat. It's what I do.

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 Posted: Thu Jan 7th, 2010 06:39 pm
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TVDinner
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I am going to have to reformat my computer I believe.
Still trying to fix everything. We are pretty sure it is in my boot somewhere and dell is going to help me wipe the computer completely. who knows = big pain.

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 Posted: Fri Jan 8th, 2010 12:34 am
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Midnight Tech
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bigmac wrote: Yup i got hit too on my old laptop,forced me to go out and buy a new one which i was going to do anyway.

I got Trojan messages popping up everywhere and the only connections to the web i could access were live update which was asking me to pay for anti virus to remove it,i never took up the offer.

After leaving it for a few minutes it the redirected to adult porn .org website.I then pulled the plug and sulked.

How can we tell if our sites get infected,i`ve got Avast on my new laptop and i`m only visiting limited websites as i dont want to get screwed over again.

ps i purchased a hp in the end.
Was it something called Internet Security 2010? Just scrubbed that sucker off a machine...disables Task Manager, CMD, and a whole lot of other stuff which makes it that much harder to kill.

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 Posted: Sun Jan 17th, 2010 07:39 pm
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§issie
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§issie wrote: TVDinner wrote: here is the problem Sissie - the root kit comes back.

once you reboot run a-squared or malewarebytes again and it is back. I am still trying to completely remove it.

Thankz

Ill let Paul know

well Paul and i got tired of fighting this dang rootkit crap and just upgraded our Avast to Professional

im happy to say Avast Pro took care of the rootkit and other junk..
it was worth the cost not to have to wipe everything out

so now im protected for the next 2 years

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 Posted: Sun Jan 17th, 2010 09:01 pm
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bigmac
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Midnight Tech wrote: bigmac wrote:
Was it something called Internet Security 2010? Just scrubbed that sucker off a machine...disables Task Manager, CMD, and a whole lot of other stuff which makes it that much harder to kill.


Not sure what is was,i remember it saying live update and it cost just under £70.

Asked for my CC details,then off it went to a porn site.

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